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terms & conditions

Delivery continued - Our manufacturers address a 5-day workweek. There is no production done on the weekends, they observe all Christian, Jewish & Chinese new year holidays as well as a specific vacation schedule. Please take this scheduling into consideration and allow plenty of lead-time for production and shipment of your order. Relative to the point of origin of the manufacturer and the new enhanced security measures mandated by the UK Government, goods being shipped into the country are taking longer to be processed by customs and could compromise the confirmed tentative ship date. 

Rushes - Most of our designers offer a Rush service for orders that have been placed in a time frame that falls short of their standard production schedule. Rush does not imply that an order will be "rushed" into production ahead of other orders. Rush means, if time and the fabric of a particular style is available, our manufacturer will cut the order.

Delivery for rush orders is still up to or around 12-14 weeks dependent on the manufacturer's schedule. The fee for the rush service is dependent on the designer and will display on the order form and will be added to your total price. Rush service is not available for all designers.

*Please note 7 day grace return period does not apply with custom tailored dresses, this does not affect your statutory rights.

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