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terms & conditions
Delivery
continued - Our manufacturers address a 5-day workweek.
There is no production done on the weekends, they observe
all Christian, Jewish & Chinese new year holidays as well as
a specific vacation schedule. Please take this scheduling
into consideration and allow plenty of lead-time for
production and shipment of your order. Relative to the point
of origin of the manufacturer and the new enhanced security
measures mandated by the UK Government, goods being shipped
into the country are taking longer to be processed by
customs and could compromise the confirmed tentative ship
date.
Rushes -
Most of our designers offer a Rush service for orders
that have been placed in a time frame that falls short of
their standard production schedule. Rush does not imply that
an order will be "rushed" into production ahead of other
orders. Rush means, if time and the fabric of a particular
style is available, our manufacturer will cut the order.
Delivery for
rush orders is still up to or around 12-14 weeks dependent
on the manufacturer's schedule. The fee for the rush service
is dependent on the designer and will display on the order
form and will be added to your total price. Rush service is
not available for all designers.
*Please note 7
day grace return period does not apply with custom tailored
dresses, this does not affect your statutory rights.
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