COMMUNION ANGELS RETURNS/EXCHANGE FORM

RETURNS INFORMATION:

Dear customer                                   Thank you for your recent order; in the unlikely event that you are not entirely satisfied with our products and need to return the item please complete all the details on the form

All returns should be sent to:   Communion Angels: 23 Tyefields, Basildon, Essex, SS13 1HY

*Please also supply us with a contact number in case of any query

Email:

Telephone:

 

RETURN POLICY: You are entitled to return products for a refund with in 7 days or a exchange within 10 days of receipt. An exchange or refund will be offered provided that the products are returned in perfect condition, unused, complete and with original packaging. Communion Angels does not accept liability for any costs incurred for the return of good unless faulty. Or all returns you are strongly advised to obtain proof of postage. Communion Angels cannot accept responsibility for parcel which has been lost damaged in the transit.

RETURNS FORM/ I would like to return these items in accordance with Communion Angels terms and conditions.

Product Code/Name

Product Description

QTY

Unit Price

Reason Code

Refund Y/N

Exchange Y/N

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

REASON CODE – Please give your main reason for your return in the “reason” box using the codes below

A Item to big B Item to small C Item poor quality D Colour not as advertised E Wrong Item sent F Duplicate Order G Unwanted gift H Item arrived to late I Item arrived Damaged J Incomplete order K Other reason stated below

 

EXCHANGE – I would like to order these exchanges in accordance with Communion Angel’s terms and conditions.

Product Code/Name

Product Description

QTY

Colour

Unit Price

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Please note if exchanging goods and the new item you require costs less then the one you have returned we will refund you the difference.  If exchanging goods and the new item you require costs more than the one returned an additional payment to cover the balance will be required. All items that are exchanged will incur a new delivery charge from £3.50 depending on your new order

Payment Method used:

PayPal Y/N

Cheque Y/N

Postal Order Y/N

Bank Transfer Y/N

 

 

 

 

Customer Name and Address:

 

 

 

*When sending your parcel please put a sender address on the packet or it will not be accepted.